What’s new
New features, improvements, and fixes from every SocialNote update.
Everyday work
Documenting and coordinating student support day to day.
New to SocialNote? Read these three in order: Caseload Cases Service Logs
Caseload
Maintain your student list, monitor follow-ups and assigned cases, and close out responsibility.
Cases
Manage an episode of care, from services-only coordination through optional Goals and formal Treatment Planning.
Crisis
Document a crisis response, specialized assessments, safety planning, notifications, and follow-through.
Goals
Write a measurable student outcome, log progress, connect services, and close with real results.
Service Logs
Record completed support, code time accurately, link goals and cases, and schedule the follow-up.
Tasks
Assign accountable next steps, link students, use reminders, and work the queue to completion.
Groups
Build a student roster, manage facilitators, document coded sessions, and track attendance.
Referrals
Receive and triage inbound requests, match students, coordinate outbound support, and follow up.
Macro-Level Efforts
Document district and school systems work, community collaboration, staff time, and broader reach.
Reporting & reference
Turning your documentation into numbers you can explain and defend.
Reporting
Choose the right report, define a reliable scope, interpret totals, and trace results to records.
SocialNote for Georgia Districts
See how everyday documentation supports Georgia-aligned reporting readiness, validation, and district review.
Framework Alignment
Understand how service codes connect with Georgia, Texas school mental health, MTSS, SSWAA, and ASCA.
Service Code Reference
Search every system-default category and code by number, description, delivery type, or MTSS tier.
Setup & administration
For administrators configuring SocialNote for their district and staff.
Two-Factor Authentication
Enroll an authenticator, sign in with verification codes, store recovery codes, and recover lost access.
Configuring Service Codes
Create district categories and codes, manage availability, and preserve consistent reporting.
Configuring Referrals
Set public intake audiences, form content, contact rules, crisis indicators, routing, and alerts.
Configuring Consent
Set guardian and student language, consent defaults, signing-link lifetime, self-consent, and locales.
Managing Users
Invite staff, assign roles and school access, manage pending invitations, and deactivate safely.
How the records fit together
Each record has a distinct job. Used together, they tell the full story of coordinated support.
Can’t find what you need? Use Give Feedback inside SocialNote to send a question or suggestion straight to our team. We use those messages to decide which guides to write next.